SAMexhaust Shipping Policy
✈ Free Shipping on All Orders
All orders shipped to the contiguous 48 U.S. states enjoy free shipping—large items are delivered via FedEx, while small items may be shipped via USPS, with no hidden fees!
📍 Shipping Coverage & Carriers
We Ship To:
✓ All 48 contiguous U.S. states
✓ Residential & commercial addresses
✘ P.O. Boxes (not supported)
Excluded Areas:
✘ Alaska, Hawaii, U.S. territories
✘ Military addresses (APO/FPO)
✘ International destinations
Primary Carriers:
- FedEx Ground: 3-4 business days
- USPS Priority Mail (small packages): 3-4 business days
⏱ Delivery Timeline
| Stage | Time Frame |
|---|---|
| Order Processing | 1 business day |
| Transit Time | 3-4 business days |
| Total Delivery | 4-5 business days* |
*Smaller items may ship faster via USPS.
**Delays may occur during holidays/peak seasons.
📦 Order Tracking
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Tracking numbers are emailed upon shipment.
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Need updates? Contact: support@samexhaust.com
⚠ Damaged or Lost Packages
If you receive a visibly damaged package:
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Note the damage on the delivery receipt.
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Take photos of the packaging and product.
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Report within 48 hours to: support@samexhaust.com
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Include: Order # + Evidence
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Claims without documented damage will not be honored.
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🔄 Returns & Refunds
✓ 30-day window: Eligible within 30 days of delivery.
✓ Full details: See our [Returns & Refunds Policy].
📅 2026 Holiday Schedule
No shipping or processing on the following observed federal holidays:
- New Year’s Day: Thursday, January 1, 2026
- Memorial Day: Monday, May 25, 2026
- Independence Day (July 4th): Friday, July 3, 2026 (Observed, as July 4th falls on a Saturday)
- Labor Day: Monday, September 7, 2026
- Thanksgiving Day: Thursday, November 26, 2026
- Christmas Day: Friday, December 25, 2026
Carrier delays may occur during peak seasons.
❓ Questions?
📧 support@samexhaust.com