Terms of Service

SAMexhaust Terms of Service and Policies

Last Updated: August 3, 2025
Contact Email: support@samexhaust.com

1. General Terms

By accessing SAMexhaust (the "Website"), you agree to comply with these Terms of Service ("Terms"). "We" or "Our" refers to SAMexhaust.

Key Compliance Updates:

  • Market Restrictions: This Website and our services are available only to customers in the United States (including California). Orders from outside the U.S. will be canceled.
  • Age Requirement: Users must be at least 18 years old or meet the legal age of majority in their U.S. state of residence.

2. Product & Service Terms

Payment Methods:

  • Accepted Payments: We currently accept PayPal only. All transactions are securely processed through PayPal’s encrypted platform.
  • Currency: All prices are displayed in U.S. Dollars (USD).

Accuracy & Listings:

  • We update product prices, descriptions, and inventory levels daily to comply with Google Merchant Center policies.
  • Product titles must include:
    • Brand (e.g., "SAMexhaust")
    • Model
    • Key features

3. Privacy & Data Security (California Compliance)

Data Collected:

  • Personal information (name, address, PayPal email) is used solely for order processing.
  • Third-party sharing: Data is shared only with PayPal (payment processing) and U.S. shipping carriers (e.g., USPS, FedEx).

CCPA/California Rights:

  • California residents may request data deletion or opt out of data sales by emailing ： support@samexhaust.com
  • Full Privacy Policy

4. Prohibited Use (U.S.-Focused)

You may not use this Website for:

  • Violating U.S. federal or state laws (e.g., copyright infringement, fraud).
  • Unauthorized bulk purchases for resale.
  • Distributing malware or spam (enforced via IP blocking).

Enforcement:

  • Violations will result in account termination and reporting to Google Merchant Center.

5. SMS Marketing (U.S. Compliance)

  • Consent: By opting in, you agree to receive order updates/promotions via text.
  • Opt-Out: Reply "STOP" or email support@samexhaust.com. Message frequency may vary.
  • Carrier Compliance: We adhere to U.S. TCPA and CTIA standards.

6. Returns & Refunds (U.S. Only)

  • Return Window: Items must be returned within 30 calendar days of delivery.
  • Refund Method: Refunds will be issued to the original payment method (PayPal).
  • Condition: Items must be unused and in original packaging.

7. Governing Law & Disputes

  • Jurisdiction: These Terms are governed by California law, disregarding conflict of law principles.
  • Dispute Resolution: Any disputes must be resolved in small claims court in Los Angeles County, California.

8. Contact Us

For questions or compliance reports:
📧 Email: support@samexhaust.com